How do i get the weapon and shield in dragon age 2?

Ok, i pre-ordered Dragon Age 2 before March 8 of course and i saw that you get a weapon and shield when you picked it up. I did not get it and now i want to know why?How do i get the weapon and shield in dragon age 2?
http://dragonage.bioware.com/da2/info/or鈥?/a>



The person that you bought it from should have given you a code. Given you preorder from a store on that listHow do i get the weapon and shield in dragon age 2?
The guy gave me the code on a slip of paper

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